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Business owners waste energy managing boundary violations instead of preventing them. Learn the 3-tier system that transforms client behavior without changing clients. Same people, different results.
Stop choosing between following your process or accommodating urgent client needs. This guide shows service providers and consultants how to design adaptable business systems that anticipate change while maintaining structure. Learn the exact framework for balancing flexibility and consistency in client delivery.
"Who absorbs the cost of firing a good but not great fit client who isn't getting results, despite me going above and beyond?" The recovering people-pleaser in you wants to keep trying. The business owner in you knows something needs to change. Here's what to do.
If enforcing your payment terms feels selfish, this guide will help you handle it now and build a structure that supports you next time.